Our MOQ varies by model. For standard smart locks, we accept small initial orders to support local market testing. For bulk orders with customized requirements, specific MOQ thresholds apply based on the production line.

Yes. As a direct manufacturer, we offer OEM and ODM services. This includes laser-engraving logos, custom product packaging, and technical adjustments to hardware or software configurations to meet your local requirements.

Sample orders are typically fulfilled within 3 to 7 working days. For bulk container or construction project orders, our standard factory production lead time is 20 to 30 days after payment confirmation.

Our products and manufacturing management are strictly certified. We hold CE, FCC, and RoHS certifications for our smart locks, and our factory operates under the ISO quality management system to ensure international compliance.

We provide a standard One-year warranty on all products, along with a specified percentage of spare parts for bulk orders. Our technical team is available to assist with installation, software setup, and troubleshooting via online channels.